365JL Privacy Policy for Philippine Players

1. Who We Are

365JL ("we," "us," "our") operates the online gaming platform accessible at https://365jl.best. We are the data controller responsible for the personal information you provide when you register, play, or interact with our platform.

We are committed to protecting your privacy and processing your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its Implementing Rules and Regulations. Our appointed Data Protection Officer (DPO) oversees all matters relating to data privacy and can be reached through the contact details in Section 12 of this policy.

This Privacy Policy applies to all users of the 365JL platform, including registered players, visitors browsing our website, and anyone who contacts our customer support team. By using any part of the 365JL platform, you acknowledge that you have read and understood this Privacy Policy.

2. Personal Data We Collect

We collect personal data in several ways — directly from you during registration and gaming, automatically through your device and browser, and in some cases from third parties (such as payment providers or identity verification services). Here is a breakdown of what we collect:

We collect only the minimum data required for our operations. We do not collect sensitive personal information such as religious beliefs, political affiliation, or health data unless legally required for responsible gaming purposes.

3. How We Use Your Personal Data

365JL uses your personal data for the following specific purposes:

• Account Creation and Management: To set up and maintain your player account, verify your identity, and prevent duplicate registrations.
• Processing Transactions: To facilitate deposits and withdrawals through your chosen payment method (GCash, Maya, bank transfer, etc.) in Philippine Peso (₱).
• Game Provision: To deliver the games and services you access on the 365JL platform, including poker, pusoy, JILI slots, roulette, and sports betting.
• Legal and Regulatory Compliance: To meet our obligations under Philippine law, including anti-money laundering (AMLA) requirements, PAGCOR regulations, and tax reporting obligations.
• Responsible Gaming: To monitor gameplay patterns and identify potential problem gambling behaviour, and to apply any self-imposed limits or exclusions you request.
• Security and Fraud Prevention: To detect, investigate, and prevent fraud, cheating, account abuse, or other prohibited activities on the platform.
• Customer Support: To respond to your queries, complaints, and requests in a timely and helpful manner.
• Marketing Communications: To send you promotional offers, bonus notifications, and news about 365JL — but only if you have opted in or where permitted by law. You can opt out at any time.
• Platform Improvement: To analyse usage patterns, test new features, and improve the overall 365JL experience for all players.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act, every processing activity must have a lawful basis. Here are the bases 365JL relies on:

• Contract Performance: Processing necessary to provide you with the services you signed up for — account management, game access, and financial transactions.
• Legal Obligation: Processing required to comply with Philippine law, PAGCOR regulations, AMLA obligations, and tax laws.
• Legitimate Interests: Processing needed to protect the security of our platform, prevent fraud, and improve our services — provided these interests do not override your rights.
• Consent: For marketing communications and the use of non-essential cookies. You can withdraw consent at any time without affecting any prior processing.

5. Data Sharing and Third Parties

365JL does not sell, rent, or trade your personal data to third parties for their own marketing purposes — ever. We may, however, share your data with trusted third parties where necessary to deliver our services:

• Payment Processors: GCash, Maya, GrabPay, Coins.ph, banks, and card networks — to process your transactions securely.
• Identity Verification Providers: To fulfill our KYC and AML obligations under Philippine law.
• Game Technology Providers: Game software providers who supply the games on our platform — they process gameplay data under strict data processing agreements.
• Customer Support Tools: Third-party platforms used to power our live chat and ticketing system, bound by confidentiality agreements.
• Regulatory Authorities: PAGCOR, the AMLC, the NPC, and other relevant Philippine government agencies when required by law or lawful order.
• Professional Advisors: Lawyers, auditors, and consultants — who are bound by professional duties of confidentiality.

All third-party service providers who handle your data are required to process it only for the specific purpose for which it was shared and to maintain security standards consistent with ours.

6. Cookies and Tracking Technologies

365JL uses cookies and similar technologies to improve your experience on our platform. Here is what we use and why:

• Essential Cookies: Required for the site to function — keeping you logged in, remembering your session, and preventing security threats. These cannot be disabled.
• Performance Cookies: Help us understand how players use the site so we can improve performance and fix issues.
• Preference Cookies: Remember your settings, such as language preference and notification choices.
• Marketing Cookies: Used only with your consent to deliver relevant promotions. You can opt out via your browser settings or our cookie banner.

You can manage cookie settings through your browser at any time. Disabling essential cookies may affect the functionality of the 365JL platform. We do not use cross-site tracking technologies for advertising purposes on third-party sites.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by Philippine law. Specifically:

• Account Data: Kept for the duration of your active account and up to five (5) years after account closure, as required by AMLA and PAGCOR regulations.
• Transaction Records: Retained for a minimum of five (5) years for audit, tax, and anti-money laundering compliance purposes.
• Support Communications: Kept for two (2) years after the resolution of your query, to handle any follow-up disputes.
• Marketing Preferences: Retained until you withdraw consent or close your account.

After the applicable retention period, your data is securely deleted or anonymised so it can no longer be linked back to you.

8. Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data held by 365JL:

To exercise any of these rights, please contact our Data Protection Officer at privacy@365jl.best. We will respond within fifteen (15) business days. You also have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated.

9. Data Security

Protecting your personal data is a top priority at 365JL. We implement a multi-layered security approach that includes:

• AES-256 Encryption for all stored personal and financial data.
• TLS 1.3 for all data transmitted between your device and our servers.
• Two-Factor Authentication (2FA) available for all player accounts — we strongly recommend enabling it.
• Role-Based Access Control (RBAC) so that only authorised team members with a specific business need can access your data.
• Regular Security Audits and penetration testing conducted by independent third-party firms.
• Data Breach Response Plan — in the unlikely event of a breach affecting your data, we will notify you and the NPC within 72 hours of discovery, as required by law.

Despite our best efforts, no online system can be 100% secure. We encourage all players to use strong, unique passwords, enable 2FA, and log out after each session — especially on shared devices.

10. Minors and Age Restriction

365JL's platform is strictly for players who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If we discover that an account has been registered by or on behalf of a minor, we will immediately suspend the account, void any transactions, and securely delete all associated data.

If you believe a minor has registered on 365JL, please contact us immediately at support@365jl.best. We take this seriously and will act promptly. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms.

11. Updates to This Privacy Policy

365JL may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we will:

• Post the updated policy on this page with a new "Last Updated" date.
• Notify registered players via email or an in-platform notification at least seven (7) days before major changes take effect.

Your continued use of the 365JL platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you disagree with any changes, you have the right to close your account and request deletion of your data, subject to our legal retention obligations.

We encourage you to revisit this page periodically to stay informed about how 365JL protects your privacy.

12. Contact Us and Data Protection Officer

If you have any questions, concerns, or requests related to this Privacy Policy or how 365JL handles your personal data, please reach out to us through any of the following channels:

• General Support: support@365jl.best
• Data Privacy Requests: privacy@365jl.best
• Live Chat: Available 24/7 directly on the 365JL platform

Our Data Protection Officer (DPO) will handle all privacy-related requests and ensure your rights under RA 10173 are upheld. Standard response time is 15 business days from receipt of your request.

For unresolved complaints, you may also file a complaint with the National Privacy Commission (NPC) of the Philippines through their official channels. 365JL is committed to cooperating fully with any NPC investigation.